Shipping

Your order will be send with ΕΛΤΑ COURIER.

Throughout Greece all οrders over 50€ are free of shipping cost charge while orders with a value of less than 50€ are priced at 4€.

Time of delivery depends on the location: 1-3 business days for urban areas, 2-5 business days  for rural areas. In case of delay, contact us so as to find a solution.

We inform you that due to the special circmustances of this period there might be a delay on delivering your order as postal services run on a limited number of staff and there is a huge volume of packets and workload.

Returns

In case you would like to change the product you can do it within 7 days from delivery.

Changes are acceptable provided the product isn't used and in its original state.

You can change it with any product of equal or higher value of the original price.

To proceed with the change you must first contact us by phone at 2610 994381 or send us a message at our email address: info@tzatzalucky.gr.

The charge for changing product is 6€.

Upon our communication(via phone, email or any other means) and agreement, we will send the new product and upon receiving it you give the courier(ΕΛΤΑ courier) the parcel with the product to be changed(hand to hand).

The expences of the change Will be calculated with the payment on delivery and the amount of possible difference thar Will occur from the change.

In case it is YOU who must send the parcel with the product to be changed, please choose ΕΛΤΑ courier which is the courier we work with and you can charge it on us.

In case you choose to Send the parcel with another courier, delivery fees are on you, otherwise we won't accept your parcel and it Will be returned to you.